We take a lot of pride in making premium products to satisfy customer expectation. Your satisfaction is important to us!

If you are not completely happy or satisfied with your purchase, we are here to help.

You can return any eligible products within 7 (Seven) days of receiving your order, subject to our Return and Refund Policy.

Eligibility for Returns

Products must be unused, unworn and in the same condition as received, with all the original tags attached and packaging must be intact.

Non-Returnable Items

Certain items, such as personalised or customised / custom-made products are not eligible for return.

Deadline for Returns

You have 7 (Seven) days from the date of delivery to initiate a return.

Return Process

You can contact our customer support by phone call on +91 88842 79327 or Click To WhatsApp or email to support@aqwear.com to initiate a return.

On initiating a return and confirmation, our support team will start the process and you will be informed for the collection of the return.

Refunds

Upon inspection of the returned item and approval by our team and qualifying the eligibility criteria, we will process your refund within 5 (Five) days.

For any returns and refunds related assistance, please reach out to our customer support team available Monday – Saturday, 09:00 AM – 06:00 PM (IST), Excluding Holidays.