Frequently Asked Questions
What products do you offer?
We offer a wide range of premium clothing and accessories for women, men, girls and boys.
How can I place an order?
Browse our collections, add items to your cart and proceed to checkout to place your order.
What payment methods do you accept?
We accept various payment methods including UPI and credit/debit cards.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number on respective shipping partner tracking page.
What is your return policy?
We accept returns within 07 days of purchase. The items must be unworn and in their original condition with all tags attached.
How can I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing us at support@theallstar.in or chat on WhatsApp or call us on +91 76760 14192.
Do you offer gift services?
Yes, we offer complimentary gifting services including personalised messages and special packaging options.
Can I customise my order?
Yes, we offer personalisation and custom orders. Please visit our personalisation and custom orders page for more details.
Where are you located?
Our primary office is in Bengaluru, Karnataka and we ship our products nationwide.
How can I stay updated on new arrivals?
Follow us on Instagram, Facebook, Twitter and YouTube for the latest updates.